April 29
Achieving Success in Restaurant Social Media Marketing
Publicity. It has the power to build or to crush. This mostly applies to a business. Advertising is used to create knowledge of the existence of a company and what they are offering.
As the technological age evolves, so did the presence of social media come to be. Social media has been used to the advantage of businesses aside from the fact that rumor mongers use it to publish lousy publicity.
A current trend with social media is looking for good restaurants, and the clients are becoming even more satisfied with ordering food via social media.
If you are in charge of marketing in a restaurant or you want to market your restaurant pretty well, you should be on the very list on social media if you are living in this age. It is an excellent marketing tool.
You should be updated with the best social media platforms for restaurants how to handle restaurant social media management among other skills that will make your restaurant exploit the perks that come with good publicity from social media.
You may already have a social media platform thus I will begin by explaining some of the best social media marketing for restaurant practices.
How to reap fruits of social media for restaurants
1. Have consistency in your broadcasts
You can achieve this by posting daily specials, a consistent font for the website, consistent updates of photos, and even use of trends in your posts like the use of emoji. A consistent message and imagery.
Consistency helps to build trust in a client and is thus a good market strategy.
2. Be engaged in online reviews
People will appreciate public attempts to mend your wrongs and enjoying the positivity they bring will help motivate them.
The goal is to learn about your flaws and turn around the ones on the negative side to the positive. This will help build relationships.
3. Share content originating from your clients
This will help create brand awareness and make the clients your brand ambassadors who are a free marketing strategy.
This will involve sharing their comments and photos.
4. Coupons for your online clients promoting your brand
This helps to develop and grow your customer network especially if you exclusively reward tokens to those sharing on your brand among friends.
Customers have confessed to trying new brands to get coupon awards.
5. Request evangelization from physical guests
For those guests who visit the restaurant, you could request them to give you a comment on social media or follow you on online platforms.
They will be able to reach their friends and more with news of your restaurant.
6. Add your Employees to the spotlight
This will humanize the experience of your restaurant to your clients. This will bring a connection between the customers and employees and also help build trust when they meet these employees in person on their visits.
7. Ask your followers questions
This will be more involving for the clients as you will be able to deduce things like their favorite items on your menu.
This will inspire customers to engage in conversations with you promoting your publicity.
8. Be involved in trends
Capitalizing on trending issues also called ‘newsjacking’ by marketers is a great way to market yourself on social media.
This will help improve your exposure. Be sure to be smart in favorite posts.
9. Promote contests on social media
This will build your follower’s online engagement and help you gain more followers. You could do this by promoting photo and caption contests.
10. Liven up your page with videos
This will help promote your restaurant at the same time being inexpensive as you could use phone cameras. The videos could be fun and informative.
Knowing what to do, here are popular social media platforms to help you market your restaurant.
Best Social Media Platforms for Restaurants' Social Media Marketing
Instagram: The visual-centric nature of Instagram makes it perfect for showcasing mouth-watering dishes, behind-the-scenes looks, and the overall vibe of your restaurant. The "Stories" feature is ideal for limited-time offers and daily specials.
Facebook: A staple in social media marketing, Facebook allows for comprehensive business listings, customer reviews, and events. Facebook Ads also offer targeted advertising opportunities to reach potential diners in your area.
Twitter: Great for real-time engagement, sharing updates, daily specials, or quick interactions with patrons. Twitter polls can also be used for feedback or to gauge interest in new menu items.
Pinterest: An underrated platform for restaurants, especially those offering unique dishes or drinks. Create boards for different types of cuisines, recipes, or even thematic decor ideas to attract potential customers.
TikTok: The growing popularity of this platform, especially among younger audiences, can't be ignored. Showcase short cooking videos, behind-the-scenes glimpses, or fun staff interactions to create viral content.
LinkedIn: While it's primarily a professional network, restaurants can use LinkedIn to recruit staff, connect with suppliers, or even cater to corporate events and meetings.
Snapchat: Geo-filters offer a unique way to promote your restaurant. Engage younger patrons by sharing snaps of daily events, specials, or simply the ambiance of your establishment.
Yelp: While it's known more for reviews, Yelp's social features and advertising opportunities allow restaurants to engage with their community, respond to feedback, and promote special deals.
YouTube: From cooking tutorials to interviews with the chef, or showcasing customer testimonials, YouTube is a powerful medium for restaurants to build their brand and engage with a wider audience.
Google My Business: Though not a traditional social media platform, its features — like posts, reviews, and photo updates — allow restaurants to maintain an updated online presence, directly impacting search engine visibility and customer interaction.
The effectiveness of any platform depends on the target audience, content strategy, and consistency of engagement. It's essential to identify which platforms resonate most with your audience and focus efforts there for maximum impact.
